PrivacyPolicy

This Privacy Policy applies to TradeCloneX and its affiliated entities, subsidiaries, and service providers that operate, manage, or support the TradeCloneX website, trading platform, digital asset services, staking services, applications, and related products and services (collectively, the "Services").

For the purposes of applicable data protection and privacy laws, the entity responsible for determining how and why your personal information is processed may be the TradeCloneX entity that provides Services to you or otherwise has responsibility for the relevant processing activity.

The specific legal entity responsible for processing your personal information may depend on your country or jurisdiction and the Services you use.

Legal entity name: TRADECLONEX INC.

Registered address: 119 Iffley Road, BS1 6AD, BRISTOL,

Privacy contact: info@tradeclonex.com

This Privacy Policy applies to personal information collected through our websites, applications, trading platforms, customer support channels, account registration processes, promotional activities, communications, and other Services that link to or reference this Privacy Policy.

This Privacy Policy does not necessarily apply to third-party websites, applications, products, or services that may be linked from or integrated with our Services. Those third parties may have their own privacy policies, and we encourage you to review them before providing personal information.

We may collect personal information directly from you, automatically when you use our Services, and from third-party sources where permitted by applicable law.

Information you provide to us

• Full name and date of birth.
• Email address and telephone number.
• Residential and mailing address.
• Government-issued identification documents.
• Identity verification and authentication information.
• Tax identification and residency information where required.
• Employment and financial information where required.
• Bank account and payment information.
• Account login credentials and security information.
• Customer support communications.
• Information submitted through contact forms.
• Information provided when participating in promotions or surveys.

Transaction and account information

When you use our Services, we may collect information relating to deposits, withdrawals, purchases, sales, transfers, trades, staking activity, account balances, wallet addresses, blockchain transactions, and other activity associated with your account.

Technical and device information

We may automatically collect information about the devices and systems you use to access our Services, including IP address, browser type, operating system, device identifiers, language, time zone, usage information, diagnostic data, and information about how you interact with our Services.

Cookies and similar technologies

We may use cookies, pixels, local storage, analytics tools, and similar technologies to operate our Services, remember preferences, improve performance, understand usage, maintain security, and, where permitted by law, support marketing and advertising activities.

We may use personal information for the following purposes:

• Creating and managing customer accounts.
• Providing and administering our Services.
• Processing transactions and payments.
• Verifying customer identity.
• Performing customer due diligence and compliance checks.
• Preventing fraud, money laundering, and other financial crime.
• Detecting and preventing unauthorized or suspicious activity.
• Maintaining the security and integrity of our Services.
• Providing customer support.
• Communicating with you about your account or our Services.
• Improving and developing our products and Services.
• Conducting analytics and research.
• Complying with legal and regulatory obligations.
• Establishing, exercising, or defending legal claims.
• Enforcing our agreements and policies.
• Sending marketing communications where legally permitted.

Where required by applicable law, we process personal information only when we have a valid legal basis to do so. Depending on the circumstances, this may include:

• Performance of a contract: where processing is necessary to provide Services you have requested.
• Legal obligations: where processing is necessary to comply with applicable laws, regulations, regulatory requirements, or lawful requests.
• Legitimate interests: where processing is necessary for our legitimate business interests and those interests are not overridden by your rights.
• Consent: where we have obtained your consent for a specific processing activity.
• Vital interests: where processing is necessary to protect an individual's vital interests in circumstances permitted by law.

Because of the nature of digital asset and financial services, we may be required to collect and process personal information to comply with applicable anti-money laundering, counter- terrorist financing, sanctions, know-your-customer, customer due diligence, fraud prevention, and other legal or regulatory requirements.

This may include verifying your identity, screening against sanctions and politically exposed person databases, assessing transaction activity, monitoring accounts, investigating suspicious activity, and maintaining records required by law.

Where permitted or required by law, we may use automated systems or decision-making tools as part of these processes. Additional information about such processing may be provided where required by applicable law.

We may share personal information with the following categories of recipients where necessary and permitted by applicable law:

• Our affiliated companies and group entities.
• Payment processors and financial institutions.
• Banking and custody partners.
• Identity verification providers.
• Blockchain analytics and compliance providers.
• Cloud hosting and technology providers.
• Cybersecurity and fraud prevention providers.
• Customer support and communications providers.
• Professional advisers, including lawyers and auditors.
• Regulators, government authorities, and law enforcement.
• Courts and other legal or governmental bodies.
• Potential buyers, investors, or successors in a corporate transaction.

We do not sell personal information for monetary consideration in the ordinary meaning of the term. However, certain privacy laws may define "sale" or "sharing" broadly. The final policy should be reviewed by counsel to determine whether any of our activities fall within those definitions.

Certain blockchain networks are public, decentralized, and permanent. Transactions recorded on a public blockchain may be visible to other participants and may not be capable of being deleted, modified, or removed.

Depending on the Services you use, information associated with blockchain transactions, including wallet addresses and transaction history, may be publicly accessible. You should carefully consider this before initiating transactions involving public blockchain networks.

We may process and store personal information in countries other than the country in which you live. These countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information, which may include standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.

We retain personal information for as long as reasonably necessary to provide our Services, maintain business and financial records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, prevent fraud, and protect our legal rights.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and the legal or regulatory requirements applicable to the information.

Specific retention periods should be confirmed and documented by TradeCloneX and its legal counsel based on the jurisdictions in which the company operates.

We maintain technical, organizational, and administrative safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or destruction.

Security measures may include encryption, access controls, authentication mechanisms, monitoring, network security, employee training, incident response procedures, and other security controls appropriate to the nature of the information and the risks involved.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information. These rights may include:

• The right to access personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of personal information.
• The right to request restriction of processing.
• The right to object to certain processing activities.
• The right to data portability.
• The right to withdraw consent where processing is based on consent.
• The right to opt out of certain marketing communications.
• The right to lodge a complaint with a relevant supervisory authority.

These rights are not absolute and may be subject to legal limitations or exceptions. For example, we may be required to retain certain information to comply with legal or regulatory obligations.

Where permitted by applicable law, we may send you information about products, services, promotions, and other communications that may be relevant to you.

You may unsubscribe from marketing communications by following the unsubscribe instructions included in the communication or by contacting us using the details provided below.

Even if you opt out of marketing communications, we may continue to send transactional, security, legal, and service-related communications that are necessary for your account or our Services.

We may use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, improve functionality, maintain security, and understand how users interact with our Services.

Where required by law, we will request your consent before using non-essential cookies or similar technologies.

You may be able to control cookies through your browser settings or through our cookie management tools. Disabling certain cookies may affect the functionality of our Services.

Our Services may contain links to websites, applications, or services operated by third parties. We are not responsible for the privacy practices or content of third-party services.

We encourage you to review the privacy policies of third parties before providing them with personal information.

Our Services are not intended for individuals who are under the minimum legal age required to use our Services in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided us with personal information, please contact us so that we can investigate and take appropriate action.

You are responsible for maintaining the confidentiality of your account credentials and security information.

You should never share your password, private keys, recovery phrases, authentication codes, or other sensitive security information with anyone claiming to represent TradeCloneX.

TradeCloneX will not request your private keys or recovery phrases through unsolicited communications.

We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, legal requirements, or regulatory obligations.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy. Where required by law, we will provide additional notice or obtain consent before the changes take effect.

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your personal information is processed, please contact us.